Standard Limited Warranty for 24-months on mechanical or manufacturer defects. Does not include wearing of parts or accessories, which have a 12-month warranty for normal use.
To receive an extra 3 months of warranty on instruments, register your meter online.
Amphenol Advanced Sensors offers a service or replacement program for Protimeter products. If your unit has failed, the Protimeter replacement program provides you with a brand new instrument per the latest specifications.
Simply complete the RMA Form found at:
After receiving the completed RMA Form, we will issue RMA-# and label for you to send with your return. In order to avoid delays in processing your return, be sure to attach a copy of the RMA label to the outside of your shipping container.
The non-working unit should be returned to us (without accessories). If a replacement unit is purchased, we will ship the replacement unit (without accessories) at a discounted price.
*Please do not return your meter without first obtaining RMA-# and label.